Security on WhatsApp

WhatsApp is the #1 target for scammers worldwide. Millions of accounts are cloned every year. Don't be the next victim.

2B+ users
Millions of scams/year
E2E encrypted
Security Alert: If you received a message asking for a 6-digit code, DO NOT SEND IT! This is a cloning attempt.

Why Is WhatsApp So Targeted?

WhatsApp is the most popular messaging app in the world, with over 2 billion users. This makes it an extremely lucrative target for scammers. The combination of trust between contacts, fast communication and easy money transfers created the perfect scenario for fraud.

$Billions

Annual losses from WhatsApp scams worldwide

Every Few Seconds

A scam attempt happens somewhere

95% Preventable

Scams can be avoided with knowledge

The 7 Most Common WhatsApp Scams

Knowing the scams is the first step to not falling for them. See the most used methods by criminals:

How It Works:

The scammer tries to register your number on another phone. WhatsApp sends the 6-digit code to YOU via SMS. The criminal then calls or messages you pretending to be from WhatsApp, a bank or company, asking for that code.

How to Protect Yourself:

  • NEVER share codes received via SMS
  • WhatsApp never asks for codes via message
  • Enable two-step verification (shown below)
Scammer Message Example:

"Hello! I'm from WhatsApp support. We detected suspicious activity on your account. To confirm your identity, please provide the 6-digit code you received via SMS."

How It Works:

With your cloned account or using your photo on another number, the scammer contacts your family saying they "changed their number" and urgently needs money.

How to Protect Yourself:

  • Always call to confirm before transferring
  • Create a secret "code word" with family
  • Be suspicious of urgent money requests
  • Warn your family about this scam
Scammer Message Example:

"Hi Mom! I changed my number. Save this one. I need to make an urgent payment but my banking app is having issues. Can you send me $500? I'll pay you back tomorrow."

How It Works:

Messages promising prizes, discounts or gifts from famous brands. The link leads to fake pages that ask for personal data or install malware.

Warning Signs:

  • Shortened or suspicious links
  • "Too good to be true" promotions
  • Request to share with friends
  • Grammar or spelling errors

How It Works:

Job offers with high salaries and remote work. They ask for registration fees, paid mandatory courses or bank details to "register your salary".

How to Identify:

  • Legitimate companies never charge to hire
  • Be suspicious of salaries way above market
  • Research the company before sending data

How It Works:

Scammers pose as bank support, carriers or WhatsApp itself. They create urgency about account problems and ask for remote access or data.

Remember:

  • Banks don't call asking for passwords
  • WhatsApp doesn't have phone support
  • Never install "remote access" apps at others' request

How It Works:

Links sent by acquaintances (with hacked accounts) or groups. Clicking can install malware or redirect to phishing pages.

Safety Tips:

  • Check the URL before clicking
  • Be suspicious of links from groups
  • Keep your antivirus updated
  • Use link preview feature

How It Works:

Scammers convince victims to scan QR Codes that give access to WhatsApp Web. This allows them to read all conversations and send messages.

Protection:

  • Only scan QR Codes on your own computer
  • Check connected devices regularly
  • Disconnect suspicious sessions immediately

How These Account Takeovers Reach You

Knowing what each attempt looks like is what keeps you safe. These are the 3 situations to watch out for:

1

Verification Code (SMS)

Easy to Execute

You receive a verification code by SMS that you didn't request, and right after someone pressures you to read it back — posing as "support", a bank or a store. The golden rule: that code is yours alone and nobody legitimate ever asks for it.

2

SIM Swap (Cloned Chip)

Hard to Execute

Your number ends up active on a chip that isn't yours, so your calls and texts (including verification codes) suddenly stop arriving. Losing signal for no reason is the main warning sign.

This method is used in targeted attacks against specific people, usually high-profile.
3

WhatsApp Web (QR Code)

Medium

An extra device linked to your account that you don't recognize is the warning sign here. A linked session stays active until you remove it, so check that list often.

Tip: Go to WhatsApp → Settings → Linked devices and check if there are sessions you don't recognize.

The Ultimate Protection Guide

Follow this complete checklist to shield your account from attacks:

High Priority

Enable Two-Step Verification

This is the most important protection. Even if someone gets your SMS code, they'll also need your secret PIN.

Step by Step:

  1. Open WhatsApp
  2. Tap ⋮ (Menu) → Settings
  3. Go to Account → Two-step verification
  4. Tap Enable
  5. Create a 6-digit PIN (DON'T use obvious dates!)
  6. Add a recovery email
Important: Memorize the PIN! If you forget and lose email access, you'll have to wait 7 days to recover the account.
High Priority

Configure Profile Privacy

Limit who can see your personal information:

Profile photo My contacts
Last seen My contacts
Status My contacts
About My contacts
Groups My contacts

Path: Settings → Privacy

Medium Priority

Monitor Linked Devices

Regularly check for WhatsApp Web sessions you don't recognize:

  1. Open Settings → Linked devices
  2. Review the list of devices
  3. If you don't recognize one, tap it and select Log out
Do this check at least once a week.
Medium Priority

Enable Biometric Lock

Protect app access with your fingerprint or Face ID:

Path: Settings → Privacy → App lock

This prevents someone with physical access to your phone from opening WhatsApp.

WhatsApp Cloned? Recover Now!

If you lost access to your account, follow this emergency guide:

1

Reinstall WhatsApp Immediately

Uninstall and reinstall the app. Register your number again. The verification code will be sent to YOUR phone.

When you activate on your phone, the scammer will be automatically logged out.
2

Enable Two-Step Verification

As soon as you regain access, enable two-step verification immediately to prevent this from happening again.

3

Warn Your Contacts

Post on your status and send messages warning that your account was cloned. Ask people not to make transfers or click on links.

4

Email WhatsApp Support

If you can't recover through the app, email:

5

File a Police Report

File a report online or in person. This is important in case the scammer used your account for financial fraud.